Resolution of the Issue Preventing Access to Reservation Details

Following the introduction of JRE ID on Tuesday, April 7, some users experienced an issue where the reservation details page could not be accessed.We have confirmed that this issue was resolved on Wednesday, April 29.
We sincerely apologize for the inconvenience caused over an extended period.

You can now view your reservation details as usual.If the issue persists, please try the following:

• Log out once, then log in again
• Access the site using your browser’s private/incognito mode
• Clear your browser cache
• Try accessing from a different device

If the issue is not resolved, please contact us via the link below.
Contact Us